Frequently Asked Questions
If your question isn’t covered, contact us—we’re happy to help.
Who are these courses for?
Operators, analysts, product managers, marketers, and engineers who want durable AI patterns for writing, meetings, and automation. No ML background required.
Do I need coding experience?
No. Many courses are tool-agnostic and focus on promptcraft and workflow design. Technical modules include scaffolded examples and optional code.
How long does each course take?
Courses range from 3 to 18 hours. Each has clear duration and outcomes listed in the catalog.
Are there certificates?
Yes. You’ll receive a shareable certificate upon completing projects that meet rubric standards.
What’s your refund policy?
If a course doesn’t meet expectations, contact us within 7 days of start. We’ll review progress and offer a refund if outcomes weren’t delivered.
Do you offer team training?
Yes. We tailor programs to your roles, tools, and approval flows. Start a conversation on the contact page.
How do you approach privacy and data?
We teach data minimization, role-based access, and vendor controls. See our Privacy Policy for details.
Which models and tools are used?
We focus on transferable skills. Examples reference popular providers, but patterns apply across ecosystems with minimal translation.
Can I get 1:1 feedback?
Selected tracks include instructor office hours and rubric-based feedback on projects.